Q-Star Technology  
CCTV
 
CCTV
 
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FREQUENTLY ASKED QUESTIONS

FAQ

WHAT ARE PEOPLE USING THE SYSTEM FOR?

The FlashCAM-880 was designed to deter anti-social behavior of all kinds such as graffiti, vandalism and illegal trash dumping.  In some situations, the system is used to deter prostitution and drug dealing.

WHAT KIND OF POWER DOES IT TAKE?

The FlashCAM-880’s battery pack is powered by a Solar Panel. It will operate indefinitely with about two hours of sun per day.  An AC wall adapter battery charger is included with the system as a backup.                   

HOW DOES IT WORK?

The FlashCam-880 senses motion up to 100 feet away.  When motion is detected the system starts taking digital photographs.  A bright flash goes off (if it is dark), and a loud voice message warns the intruder to "leave the area now" and that his photograph is being taken.

WHAT DOES THE MESSAGE SAY?

Whatever you want.  Your message can be up to 14 seconds long.   

HOW MANY PICTURES DOES IT TAKE?

You can set up the system to take 1, 2, 3 or 4 pictures each time the system detects motion. The 1.0 Gigabyte memory card will hold 1,000 photos at 3 Megapixel resolution. The Date and Time a picture is taken is captured on the picture file.

HOW DO YOU FIND OUT IF PICTURES HAVE BEEN TAKEN?

Each system comes with a Keyfob controller.  Point the Keyfob at the system and press a button.  The FlashCAM-880 will report the number of pictures taken and status of the battery pack by issuing a series of beeps.

HOW DOES THE WIRELESS DOWNLOAD WORK TO RETRIEVE THE PICTURES?

A wireless device server is included in the FlashCAM-880.  A Windows 2000/XP based laptop computer can access the device server via 802.11g protocol.  Software included with the FlashCAM-880 can then access the camera memory card.  This memory card will appear on the laptop as another disk drive. The range of the wireless connection is about 75 feet.

Customer Hardware Requirement:

A laptop computer with either 802.11b or 802.11G (preferred) wireless capability and either Microsoft Windows 2000/XP or Vista operating systems.

HOW DO USERS MOUNT THE SYSTEM?

The system comes with a Wall Mount.  This is a very heavy-duty bracket that can be mounted to utility poles or wooden studs using lag bolts, or cement walls using anchor bolts.  A padlock is supplied to prevent access to the bolts. 

HOW DO YOU KEEP IT FROM BEING STOLEN or BROKEN?

The system is ruggedized.  The case is 16-gauge steel and the covering over the camera lens and flash is 3/8 inch bullet-resistant Lexan. We recommend installing the system 18 to 20 feet high.                                                          

WHAT IS THE BEST STRATEGY TO USE THE QUICK MOVE ADAPTERS?

A Quick Move Adapter is shipped with every system. Many customers, especially those using FlashCAMs to deter/stop graffiti, move the systems from trouble spot to trouble spot.  The Quick Move Adapter is pre-mounted at these trouble spots, so the FlashCAM can be installed quickly at this new location.

WHAT HAPPENS IF THE SYSTEM STOPS WORKING?

The system comes with a 1-year warranty.  After the warranty period Q-Star Technology will repair the unit for the cost of time and materials.


WHO'S USING FLASHCAM?
GRAFFITI
VANDALISM
TRASH DUMPING
THEFT

SUCCESS STORIES